Now in early access — free to start

Know who's leaving
before they do.

Vigil watches every user in your SaaS and flags who's about to cancel — days in advance, so you can act before the revenue disappears.

Get early access free

No credit card required  ·  Free during beta  ·  Setup in 5 minutes

0%
of SaaS churn is preventable
Bain & Company
$0B
lost to churn globally per year
Forrester Research
0x
cheaper to retain than acquire
Harvard Business Review
0%
of founders have no early warning system
ChartMogul 2024
The problem

Your customers leave in silence.
You find out too late.

By the time someone cancels, they decided weeks ago. You never had a real chance to save them.

Silent cancellations
Customers stop logging in, disengage slowly, then quietly cancel. No warning. Just a notification that your MRR dropped again.
Lagging indicators
Monthly churn reports tell you what already happened. By the time you see the number, the customer has long moved on.
Revenue bleeding out
Each silent cancellation is $50 to $500 gone. Small teams losing 5 customers per month don't notice until it's already a crisis.
vigil-ivory.vercel.app — churn intelligence dashboard
Dashboard
At-risk users
Analytics
Alerts
Integration
Churn intelligence
3 accounts flagged at high risk this week
May 28, 2026
MRR at risk
$1,840
Needs action
Avg risk score
78%
High this week
Days to act
~6
Before likely cancel
At-risk accounts3 flagged
JM
James Mitchell
Acme Corp · No login in 9 days · $320/mo
Risk94%
94%
SC
Sarah Chen
Lightspeed Inc · Usage down 68% · $79/mo
Risk78%
78%
RK
Raj Kumar
Nova Labs · 3 features unused this week · $49/mo
Risk61%
61%
How it works

From zero visibility to full churn intelligence in 5 minutes.

1
Connect your app
Paste one line of JavaScript or upload a CSV of your users. Works with any stack. No engineer required — done in under 5 minutes.
2
Vigil watches silently
We monitor login frequency, feature usage, session depth, and engagement drops for every user — every single day without any manual work from you.
3
You get the warning
When a customer shows churn signals, you get alerted instantly — with their name, what changed, risk level, and a suggested message to send them right now.
Why we built this
Every founder I spoke to had the same story — a customer they liked, gone. No warning. No chance to help.
Churn prediction was only available to companies with data teams and six-figure analytics budgets. Solo founders and small teams had nothing — just a monthly number and a sick feeling.

Vigil is being built in public to fix that. Follow the entire journey — every mistake, every lesson, every user conversation — as it happens.
Follow @gettvigil — building in public
Days of advance warning
Not hours after they cancel — days before they even decide. Enough time to actually save the relationship.
The exact reason flagged
Not just a score — Vigil tells you what specific behaviour triggered the warning so you know what to address.
A suggested message to send
Vigil drafts a personalised outreach for each at-risk user. Review, edit if needed, send in under 60 seconds.
Learn what causes churn in your product
Over time Vigil shows you patterns — which features correlate with retention and which with cancel.
Honest pricing

Genuinely free to start.
Upgrade when it saves you money.

100 users free. Real scores. Real reasons. One win-back message to taste what Pro feels like. No pressure to upgrade until Vigil has clearly earned it.

Starter
Free
Always free — no card needed
Get a feel for Vigil. See your riskiest users. Upgrade when you're ready to actually save them.
Up to 100 tracked users
Risk score + basic reason flagged
Daily digest email
30-day dashboard history
1 AI win-back message per month
No real-time Slack alerts
No Stripe integration
Pro
$29/mo
Save one customer and Vigil pays for itself for the year. That usually happens in week one.
Unlimited tracked users
Real-time alerts via email + Slack
Unlimited AI win-back messages
Full analytics dashboard
Full dashboard history
Stripe MRR integration
Direct founder support
Currently in beta — both plans are free while we build alongside our first users.
Pro pricing locks in at $29/mo for anyone who joins during beta. Forever.

Stop finding out
after they're already gone.

Join the waitlist. Free to start. No pressure, no card, no catch.

Get early access free

Built in public  ·  @gettvigil on Twitter  ·  hello@getvigil.com